ONline BANKING VERIFICATIONS
Assure delivery of what customers expect. Determine the click path and verify the customer’s end-to-end experience.
Verify transaction services using your Online channel
Assure delivery of what customers expect. Connect the steps of the customer journey you would like to have verified. Verify product registration, device registration, onboarding, service setup, logon, check balance, payment or direct debit execution, file upload, transaction approval and signing, reporting or any other step.
VERIFICATION SETUP FOR ONLINE BANKING
Online banking verification types
Full end-to-end journey
Cross Channel / Platform
Cross Bank / FX
Document Check / OCR
OTP / QR / SMS / eMail
Verification solutions for the Online Banking setup
Pilot Customer on Command
Use WTSS as your perfect pilot customer to test new transaction services in production.
Be ahead of issues after changes. Verify journeys before your real customers experience them.
Early Warning in Production
Monitor your end-to-end customer journey and assure high-quality transaction operations.
Mimic clients on demand and replicate reported incidents to find root causes with ease.
Service Level Determination
Be sure that what you promise in your service levels is delivered to customers, load or no load.
Assure that your controls for transaction monitoring are in place and functioning.
WTSS Online Dashboard
Get real-time insights into the outcomes of your verifications. Set alerts, initiate new verifications or drill down on errors found in your transaction journeys. It is all available at your fingertips.