ONline BANKING VERIFICATIONS

Assure delivery of what customers expect. Determine the click path and verify the customer’s end-to-end experience.

Verify transaction services using your Online channel

Assure delivery of what customers expect. Connect the steps of the customer journey you would like to have verified. Verify product registration, device registration, onboarding, service setup, logon, check balance, payment or direct debit execution, file upload, transaction approval and signing, reporting or any other step.

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VERIFICATION SETUP FOR ONLINE BANKING

Online banking verification types

Full end-to-end journey

Cross Channel / Platform

Cross Bank / FX

Document Check / OCR

OTP / QR / SMS / eMail

Verification solutions for the Online Banking setup

Pilot Customer on Command

Use WTSS as your perfect pilot customer to test new transaction services in production.

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Business Verification

Be ahead of issues after changes. Verify journeys before your real customers experience them.

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Early Warning in Production

Monitor your end-to-end customer journey and assure high-quality transaction operations.

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Incident Replication

Mimic clients on demand and replicate reported incidents to find root causes with ease.

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Service Level Determination

Be sure that what you promise in your service levels is delivered to customers, load or no load.

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Transaction Monitoring

Assure that your controls for transaction monitoring are in place and functioning.

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WTSS Online Dashboard

Get real-time insights into the outcomes of your verifications. Set alerts, initiate new verifications or drill down on errors found in your transaction journeys. It is all available at your fingertips.

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